We’ve had some recent promotions within the team; one being a copywriter moving up to a content manager. Just received the attached kudos about the transition.

As much as I appreciate the SEO National team‘s awesome content output, I’m equally thankful for their patience and grace with clients and other team members.

My entire team is remote, always has been, and everyone works so well while physically apart because of two simple things:

  1. good documented processes (SOPs / standard operating procedures)
  2. trust

With just those two ingredients, most everything else takes care of itself.

team trust

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